Chill Compliance Shipping Policy for ISO 27001 & ISMS digital templates, instant download for SMEs

Delivery Policy

Chill Compliance Delivery Policy

Last updated: 27 November 2025

Digital Delivery Only

All products from Chill Compliance are digital and delivered instantly upon purchase—no physical shipping is required or available. There are no shipping fees for digital products.

How Delivery Works

Upon successful payment, you will receive an immediate download link on:

Electronic delivery typically occurs within 5 minutes, depending on your email provider. No delivery tracking is required.

Download Responsibility

We recommend you download your products promptly after purchase. You are responsible for keeping your own copy. Chill Compliance does not provide indefinite hosting.

Issues Accessing Your Files

If you encounter issues accessing your download:

  1. Check the order confirmation page for the download link
  2. Check your email for the download link
  3. Check your customer account for the download link
  4. Contact support if the link is still missing

Please refer to our Refund Policy for non-delivery cases or other remedies. Contact us at our Contact Us page or email us at hello@chillcompliance.com