Last updated: 31 October 2025

OVERVIEW

Welcome to Chill Compliance! The terms “we”, “us” and “our” refer to Chill Compliance Pte. Ltd. (UEN 202543733C), a company incorporated in Singapore. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Chill Compliance is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. We may update these Terms from time to time; check this page for the latest version.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years old or the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. If you are accessing or using the Services on behalf of a business or other legal entity, you represent and warrant that you have the full authority to bind that entity to these Terms of Service, and "you" and "your" will refer to that entity.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. While minor variations in how digital content may appear on different screens can occur due to device settings and configurations, we do not warrant that your subjective expectations regarding the appearance or quality of any products or services purchased by you will be met.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

To the extent required by applicable consumer protection laws (including Singapore’s Consumer Protection (Fair Trading) Act), if a digital product is defective (e.g., corrupted or inaccessible), you may be entitled to a replacement or refund, as outlined in our Refund Policy.

Your purchase grants you access to the specific version of the product available at the time of purchase. We may release updated or new versions of our products in response to legal changes, improvements, or other reasons, but you are not entitled to receive free updates, upgrades, or access to future versions. If you wish to obtain an updated version, you may need to repurchase the product at the then-current price. We do not provide ongoing post-purchase support or maintenance for the products beyond the initial delivery, unless otherwise explicitly stated in a separate agreement.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Chill Compliance reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Chill Compliance confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Chill Compliance may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. Due to the nature of digital products, refunds are not provided once the product is made available for download or accessed, except where required by applicable law (e.g., if the product is defective or inaccessible). Please review our Refund Policy for full details.

By completing your purchase, you explicitly and irrevocably consent to the immediate commencement and performance of the contract through delivery of the digital content, and you expressly acknowledge and agree that this consent results in the loss of your statutory right of withdrawal or cooling-off period (e.g., the 14-day period under EU consumer laws or equivalent in other jurisdictions) upon the product being made available for download or accessed. This consent is a material condition of the contract and cannot be withdrawn. You confirm that you have been clearly informed of this consequence prior to completing the purchase and that you are fully aware of the implications.

You represent and warrant that your purchases are for your own internal business operations (if you are a legal entity) or for your individual professional use (if you are an individual), in accordance with the license granted under Section 6, and not for commercial resale or export.

You further represent and warrant that you are not located in, or a national or resident of, any country or territory subject to comprehensive sanctions or embargoes (including but not limited to those administered by the United States Office of Foreign Assets Control (OFAC)), and that your access to and use of the Services and products complies with all applicable export control laws, including Singapore's Strategic Goods (Control) Act and international regimes such as the Wassenaar Arrangement for dual-use items. We reserve the right to restrict or deny access to the Services from any restricted jurisdictions or to any individuals or entities subject to such controls. You agree to indemnify us for any violations of these export laws arising from your use of the products.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include applicable taxes.

Prices are exclusive of applicable taxes. We will charge Goods and Services Tax (GST) in Singapore or other applicable taxes (such as VAT or similar consumption taxes) only where we are required by law to do so. For customers outside Singapore, additional duties or taxes may apply in your jurisdiction, and you are responsible for paying any such amounts not collected by us at checkout.

All payments made by you to us under this agreement will be made free and clear of any deduction or withholding, as required by law. If any such deduction or withholding (including cross-border withholding taxes) is required on any payment, you will pay such additional amounts as are necessary so that the net amount received by us is equal to the amount then due and payable under this agreement.

Prices posted in our online stores may be different from prices offered in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorised to use such credit card for the purchase, (iii) charges incurred by you will be honoured by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

SECTION 5 - DIGITAL PRODUCT DELIVERY AND ACCESS

Upon successful processing of your payment, digital products purchased through the Services will be made available to you for download via a link provided on the order confirmation page and/or sent to the email address associated with your purchase. Access to digital products may also be provided through your user account on our Services.

While we strive for instant delivery, access may be subject to minor delays due to payment processing, email delivery systems, or other technical factors outside our immediate control. You are responsible for ensuring your email address and phone number are correct and for checking spam/junk folders or message filters. Once a digital product has been made available for download or accessed through your account, you are responsible for downloading, saving, and securing your copy. We are not responsible for lost, deleted, or corrupted digital files after the download link has been successfully made available to you. The download link provided via email or your account is personal to you and may not be shared with any third party.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Chill Compliance, its affiliates or licensors and are protected by Singaporean, U.S., and other applicable international copyright and intellectual property laws.

Chill Compliance hereby grants you a limited, non-exclusive, non-transferable license to use the products solely for your internal business operations (if you are a legal entity) or for your individual professional use (if you are an individual). You may not use the products to provide compliance, consultancy, or advisory services to third parties, nor share the products with any third party who has not purchased a separate license. You may not incorporate the products, in whole or in part, into any software, application, SaaS platform, or other commercial product or service without our prior written consent. This license is granted to a single legal entity or individual purchasing the product. You are granted the right to edit and customise the product for your internal use. This license is revocable at any time upon your breach of these Terms and automatically terminates upon termination of these Terms under Section 14. Upon revocation or termination, you must immediately cease all use of the products and destroy all copies in your possession. Any modifications or derivative works created by you are owned by you insofar as your additions and changes are concerned, but all underlying intellectual property rights in the original product content, structure, and concepts remain solely with Chill Compliance. Except as expressly permitted herein for your internal use, you must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. You are expressly prohibited from: (a) Sublicensing, selling, renting, leasing, lending, or otherwise distributing the products or any derivatives thereof to any third party. (b) Using the products for the direct or indirect benefit of any other distinct legal entity or individual, business, organisation, or client that has not acquired its own separate license from Chill Compliance. (c) Making the products available to, or for use by, any individual or entity other than the single Licensee. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any trademark, copyright, or other intellectual property of Chill Compliance, Shopify or any third party. Chill Compliance reserves the right to request reasonable evidence of your compliance with the license terms, and you agree to provide such evidence upon request.

Unauthorised use of the Services may be a violation of intellectual property laws applicable in various jurisdictions, including Singaporean, U.S. federal, and U.S. state laws. All rights not expressly granted herein are reserved by Chill Compliance.

Chill Compliance’s names, logos, product and service names, designs, and slogans are trademarks of Chill Compliance or its affiliates or licensors. You must not use such trademarks without the prior written permission of Chill Compliance. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Chill Compliance is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Chill Compliance. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Chill Compliance, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Chill Compliance.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use, provided that the Feedback is not marked as confidential or proprietary. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.

Any ideas, concepts, know-how, or techniques contained in your Feedback that are independently developed by us (without reference to your confidential information) shall be owned by us and not subject to any confidentiality obligations.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party. You should not submit any confidential or proprietary information in your Feedback, as we are not obligated to treat such information as confidential. Any Feedback containing confidential information is provided at your own risk. If your Feedback includes personal data, you represent and warrant that you have the right to provide such data in compliance with applicable data protection laws, including Singapore’s Personal Data Protection Act (PDPA).

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). While we strive to ensure the accuracy of our products, we do not guarantee that they are free from errors or suitable for your specific compliance needs. You are responsible for reviewing and verifying the products before use.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Chill Compliance, Shopify or users of the Services, or expose them to liability. You may not use our products or Services to facilitate any unlawful activities, including non-compliance with data protection laws. You may not use the products in a manner that violates applicable data protection or privacy laws, including but not limited to Singapore’s Personal Data Protection Act (PDPA) or the EU General Data Protection Regulation (GDPR).

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - TERMINATION

We may terminate this agreement or suspend/terminate your access to the Services (or any part thereof) if you materially breach these Terms (e.g., violation of Sections 3, 6, or 13), upon providing you with written notice and a reasonable opportunity to cure the breach (not less than 7 days, except in cases of willful misconduct or where immediate action is required to prevent harm). If the breach is incurable, termination will be effective immediately upon notice. You may terminate your access at any time by ceasing use and deleting your account.

Upon termination, you will remain liable for all amounts due up to the date of termination, and your license under Section 6 will automatically terminate, requiring you to cease use and destroy all copies.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Force Majeure, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 – FORCE MAJEURE

Neither party shall be liable for any delay or failure to perform its obligations under these Terms (except for payment obligations) if such delay or failure is caused by an event of force majeure, which includes but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, shortages of transportation facilities, fuel, energy, labour or materials, server outages, third-party hosting failures, cyber attacks, hacking incidents, disruptions to Shopify’s platform, or any other event beyond the reasonable control of the affected party. During a force majeure event, you remain responsible for securing any downloaded digital products, and we are not liable for any loss of access to products already delivered. The affected party must provide prompt notice of the force majeure event and use reasonable efforts to mitigate its effects and resume performance as soon as possible. If the force majeure event continues for more than 30 days, either party may terminate the affected order or these Terms upon written notice, with a pro-rata refund for any prepaid but undelivered Services.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

EXCEPT AS EXPRESSLY STATED BY CHILL COMPLIANCE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS SHALL AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER WHICH CANNOT BE WAIVED OR LIMITED BY CONTRACT.

OUR PRODUCTS ARE PROVIDED FOR INFORMATIONAL AND SELF-SERVICE PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL, REGULATORY, COMPLIANCE, OR PROFESSIONAL ADVICE. THEY ARE NOT CUSTOMISED TO YOUR SPECIFIC LEGAL OR REGULATORY REQUIREMENTS, INCLUDING BUT NOT LIMITED TO SINGAPORE’S PERSONAL DATA PROTECTION ACT (PDPA), THE EU GENERAL DATA PROTECTION REGULATION (GDPR), OR OTHER APPLICABLE LAWS. YOU ARE SOLELY RESPONSIBLE FOR ENSURING THE PRODUCTS MEET YOUR COMPLIANCE NEEDS AND FOR CONSULTING QUALIFIED PROFESSIONALS (E.G., LAWYERS OR COMPLIANCE EXPERTS) BEFORE USING OR RELYING ON THEM. WE DISCLAIM ALL LIABILITIES FOR ANY NON-COMPLIANCES, FINES, OR LOSSES ARISING FROM THEIR USE.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, AND SUBJECT TO THE PROVISIONS OF APPLICABLE MANDATORY CONSUMER PROTECTION LAWS, IN NO CASE SHALL CHILL COMPLIANCE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICES, OR THE PRODUCTS (INCLUDING DIRECT DAMAGES) SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR SGD 100 (WHICHEVER IS LOWER).

NOTWITHSTANDING THE FOREGOING, NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; (C) BREACH OF STATUTORY DUTIES UNDER APPLICABLE CONSUMER PROTECTION LAWS THAT CANNOT BE EXCLUDED; OR (D) ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING MANDATORY CONSUMER PROTECTION LAWS IN YOUR JURISDICTION OF RESIDENCE.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Chill Compliance, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of Section 1 (Access and Account), Section 3 (Orders, including export representations), Section 6 (Intellectual Property), Section 11 (Feedback), or Section 13 (Prohibited Uses); or (2) your willful violation of applicable law through use of the products.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore. You and Chill Compliance consent to the exclusive jurisdiction and venue of the courts of Singapore for any dispute arising out of or relating to these Terms of Service or the Services, subject to any mandatory consumer protection laws of your country of residence that may apply.

If you are a consumer in a jurisdiction with mandatory consumer protection laws, these Terms do not exclude or limit any statutory rights that cannot be waived, such as rights to refunds or remedies under applicable consumer protection laws. You are responsible for understanding and complying with such laws.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at legal@chillcompliance.com.